Returns & Exchanges

At Euronics Ireland, we want you to be fully satisfied with your purchase, which is why we offer a 14-day cooling-off period for online orders and a straightforward process for faulty items. All returned products must be in their original, unopened packaging and accompanied by a valid proof of purchase.

Return Process

• 1.
  Notify via Customer Support

  Contact our dedicated support team or your local Euronics store within 14 days of delivery to initiate a return request and receive your Return Authorization.

• 2.
  Prepare the Product

  Ensure the item is unused, in its original condition, and includes all accessories, manuals, and promotional gifts that were included in the box.

• 3.
  Arrange Collection or Drop-off

  Small appliances can be returned to any Euronics store, while larger items like washing machines or TVs can have a collection arranged for a nominal transport fee.

• 4.
  Inspection and Refund

  Once our technicians verify the product's condition, we will process your refund to the original payment method within 7 to 10 working days.